GDPR Data Protection Policy

Last updated: 1 June 2026.

Birmingham Aerials aims to handle personal data lawfully, fairly and transparently under UK GDPR and the Data Protection Act 2018.

Data controller

The data controller is Birmingham Aerials. The manager and data controller contact is Mr. Miles Brindley.

Contact details: Birmingham Aerials, 4 Edward Street, Birmingham. B1 2RX. Telephone: 0121 607 8055. Email: info@birminghamaerials.co.uk.

Data protection principles

• Personal data is processed lawfully, fairly and transparently.
• Personal data is collected for clear business purposes connected with enquiries, quotations, bookings, service delivery and legal obligations.
• Only relevant information is requested.
• Information is kept accurate where practical.
• Records are not kept longer than necessary.
• Reasonable steps are taken to keep information secure.

Types of personal data handled

We may handle names, telephone numbers, email addresses, property or appointment details, service requirements, correspondence, quotation information, job records, invoices, payment records and basic website security or cookie preference information.

Lawful bases

• Contract or pre-contract steps when responding to enquiries, preparing quotations and providing services.
• Legitimate interests when running the business, managing customer service, maintaining records and protecting the website from spam or misuse.
• Legal obligation where records are needed for tax, accounting, insurance, regulatory or legal reasons.
• Consent where required for non-essential cookies or optional marketing.

Security and access

Access to personal data should be limited to people or service providers who need it for legitimate business purposes. Reasonable technical and organisational steps should be used to protect data from unauthorised access, loss or misuse.

Processors and third parties

Trusted providers may process data on behalf of Birmingham Aerials, for example website hosting, form delivery, email, security, accounting or professional advisory services. Where appropriate, providers should handle data under suitable terms and security standards.

International transfers

Some technology providers may process data outside the UK. Where that happens, Birmingham Aerials will aim to rely on appropriate safeguards or providers with suitable data protection arrangements.

Data retention

Personal data should only be kept for as long as needed for the purpose collected, including enquiry handling, service delivery, accounting, insurance, warranty, dispute handling and legal requirements.

Individual rights

Individuals may have rights to access, correct, erase, restrict, object to processing and request portability of personal data. Requests should be sent to Mr. Miles Brindley at info@birminghamaerials.co.uk or made by calling 0121 607 8055.

Data incidents

If a personal data breach is suspected, Birmingham Aerials will review the issue and take appropriate steps, including notifying affected individuals or the Information Commissioner Office where legally required.